Create a Support Ticket

For technical issues, use this dedicated ticket form. You will receive a case ID and a confirmation email.

Ticket correspondence: [email protected] · Privacy/DPA: [email protected] · General inquiries: [email protected]

Ticket Form

Please describe the issue as precisely as possible so we can help faster.

What happens next?

  1. Your ticket is created instantly in the Florivio support inbox.
  2. You receive an email confirmation.
  3. You get a case ID for follow-up (e.g. FLV-000123).

Response times

From the Standard plan: first qualified response within up to 72 hours on business days (Mon–Fri, 9 AM–5 PM CET).

Not a support ticket?

For general questions, offers, or partner topics, please use the contact form.

Go to contact form →

Direct email

[email protected] [email protected]